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Pidion Service Contracts

Service Options

Warp Systems offers several cost effective Maintenance options that protect you and your business with improved service cover for your Pidion device. Maintenance covers the gaps Warranty support leaves exposed. Accidental damage to screens and cases are the commonest faults seen with handheld devices but these are NOT covered by Warranty. Repairs for such faults can be expensive and are disruptive to business and cash flow. With Maintenance You can get timely, cost effective cover for accidental and environmental damage including broken screens or cases. Maintenance allows you to plan your expenses and relieves the stress caused when accidents occur. Cover periods are either 1 or 3 years giving you real choice.

 

WARP SYSTEMS SERVICE LEVELS

 

COVERAGE

BASIC]

STANDARD

BUSINESS

Manufacturer Defects Only

X

 

10-day Turnaround[1]

X

 

5-day Turnaround[1]

X

3-day Turnaround[1]

X

Manufacturer Defects

X

X

X

Covers normal Wear and Tear including Accidental Damage, but not Displays

X

Covers normal Wear and Tear including Accidental Damage and Displays

 

X

Application loading and configuration[2]

N/A

Optional

Optional

 

1 - Turnaround time is from receipt of unit back at Warp Systems and does not include time in transit. Freight charges for units

being returned to Warp Systems are at YOUR expense. Warp Systems will return the units to the location specified by the

contract holder. See Appendix 1 Warp Responsibilities for further details.

2- Application loading and management requires customer to supply and maintain required software and

installation/configuration instructions. Minimum order quantity applies, email us for details.

Products

 CodeProductPriceStock Status
WW8300 InformationWW8300 PIDION BM-170 1 Year Warranty Extension (wty to 24 months)
In Stock
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WW8301 InformationWW8301 PIDION BM-170 2 Year Warranty Extension (wty to 36 months)
In Stock
±
WW8302 InformationWW8302 PIDION BM-170 Standard level Maintenance 1 Year
In Stock
±
WW8303 InformationWW8303 PIDION BM-170 Standard level Maintenance 3 Year
Out of Stock
±
WW8310 InformationWW8310 PIDION BM-170 Business level Maintenance 3 Year
In Stock
±
WW8311 InformationWW8311 PIDION BM-170 Business level Maintenance 1 Year
In Stock
±
WW8330 InformationWW8330 PIDION BIP-1300/1500 Standard level Maintenance 1 Year
Out of Stock
±
WW8331 InformationWW8331 PIDION BIP-1300/1500 Business level Maintenance 1 year
In Stock
±
WW8332 InformationWW8332 PIDION BIP-1300/1500 2 Year Warranty Extension (wty to 36 months)
Out of Stock
±
WW8333 InformationWW8333 PIDION BIP-1300/1500 Business level Maintenance 3 Year
In Stock
±
WW8334 InformationWW8334 PIDION BIP-1300/1500 Standard level Maintenance 3 Year
Out of Stock
±
WW8340 InformationWW8340 PIDION BIP-6000/7000 2 Year Warranty Extension (wty to 36 months)
Out of Stock
±
WW8341 InformationWW8341 PIDION BIP-6000/7000 Standard level Maintenance 1 Year
Out of Stock
±
WW8342 InformationWW8342 PIDION BIP-6000/7000 Standard level Maintenance 3 Year
Out of Stock
±
WW8343 InformationWW8343 PIDION BIP-6000/7000 Business level Maintenance 1 Year
Out of Stock
±
WW8344 InformationWW8344 PIDION BIP-6000/7000 Business level Maintenance 3 Year
In Stock
±