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JANAM (all excl XG100) - Business level Maintenance 3 Years

WW8220

Stock Status

In Stock

Business Maintenance provides improved cover for your device to include normal wear and tear such as repair of damaged screens, cases, antennae and other parts not covered by standard warranty. This maintenance dramatically reduces the repair time for your device by offering a 3 business day turn around for repairs.

Please note, this cover includes accidental damage to screens and touch panels, which are among the most expensive and commonest faults with handheld devices.

Nb: Consumables such as batteries, cables and printer heads and rollers are not covered under warranty.

*see service contract for full terms and conditions

 

WARP SYSTEMS SERVICE LEVELS

 

COVERAGE

BASIC]

STANDARD

BUSINESS

Manufacturer Defects Only

X

 

10-day Turnaround[1]

X

 

5-day Turnaround[1]

X

3-day Turnaround[1]

X

Manufacturer Defects

X

X

X

Covers normal Wear and Tear including Accidental Damage but not Displays

X

Covers normal Wear and Tear including Accidental Damage and Displays

 

X

Application loading and configuration[2]

N/A

Optional

Optional

 

1 - Turnaround time is from receipt of unit back at Warp Systems and does not include time in transit. Freight charges for units

being returned to Warp Systems are at YOUR expense. Warp Systems will return the units to the location specified by the

contract holder. See Appendix 1 Warp Responsibilities for further details.

2- Application loading and management requires customer to supply and maintain required software and

installation/configuration instructions. Minimum order quantity applies, email us for details.