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  1. BIP 1300 The keyboard responds very slowly. Can I fix this?
  2. My Pidion device has locked up. Can I reset it?
  3. How do I recover the BIP6000 from a boot failure?
  4. How do I recover the BM-170 from a boot failure?
  5. How do I connect a BI 500 scanner to an Apple i-Pad or i-Phone?
  6. How do I connect a BI-500 scanner to a Windows PC
  7. How to download data from the BI-500 to a Windows PC

BIP 1300 The keyboard responds very slowly. Can I fix this?

Apply the following fix:

First, download the patch file RadioStack_2_190_R73W_PCI_20110105.cab to your computer.

Using Activesync, copy the patch file to Program store on your BIP-1300

Then install the cab file by: 

Press the Function Key, number 3 and reset key at the same time. This brings up the ULDR mode menu. 

Then press Format Flstdsk and select Yes.

The device will then reboot.


 

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My Pidion device has locked up. Can I reset it?

First try a Soft Reset. Simply press and release the Reset button on your device. This will clear most problems. You will lose any unsaved data. This is much the same as turning a PC off and on.

If necessary then try a Hard Reset. Please be warned, this reset WILL ERASE ALL YOUR DATA, including applications.

The following list shows how to do a hard reset (factory reset) on each of the Pidion models.

Press and hold the buttons for 5seconds after pressing the reset button.
For example:  BIP1300 WM5=> Press and hold F & 4 keys and reset once. Keep holding F & 4 keys for 5 seconds after pressing the reset button


* BIP-5000 WM5.0 => Fun + 6 + reset
* BIP-5000 CE5.0 => Fun + 6 + reset
* BIP-1300 WM5.0 => F + 4 + reset
* BIP-1300 CE5.0 => F + 6 + reset
* BIP-1300 Qwerty WM5.0 => Fn + 4 + reset
* BM-150R => Send + OK + reset
* BM-500 WM5.0 => # + * + reset
* BM-350 => Send + OK + reset
* BIP-6000 Qwerty => T + reset
* BIP-6000 Numeric => 1 + reset
* BIP-7000 => Left + reset
* BM-170 => OK + reset

 

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How do I recover the BIP6000 from a boot failure?

Read this document to help you to recover your BIP6000. You also need to download this zip file which has new boot files.

Please note that only people with good knowledge and experience handling computer and software updates should attempt this. If in doubt contact Warp Systems.

 

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How do I recover the BM-170 from a boot failure?

Read this document to help you to recover your BM-170. You also need to download this zip file which has new boot files.

Please note that only people with good knowledge and experience handling computer and software updates should attempt this. If in doubt contact Warp Systems.

 

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How do I connect a BI 500 scanner to an Apple i-Pad or i-Phone?

Download and print the explanatory document (click here) and then watch this video. You need certain barcodes from the document to re-program the BI 500.

 

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How do I connect a BI-500 scanner to a Windows PC

There are two methods of connecting the BI-500 to a windows PC. Using Bluetooth or USB.

To setup Bluetooth:

There are two sections in setting up Bluetooth communications.

Change the BI-500 to HID mode by scanning the Bluetooth HID tag from this document. When you scan the printed tag, the BI-500 will beep and automatically reboot.

Open the Bluetooth manager on your PC and pair to the BI-500. The default password is 1234.

Done. Open a Word, Excel or text file, scan barcodes and they will be entered to the application.

 To setup USB comms

You need to download the windows drivers here. This file has both 32 and 64 bit drivers.

    1. Extract the driver to somewhere – 32 or 64 bit as necessary.
    2. Connect the BI-500 via usb. Windows will try to load the device and fail.
    3. Go to Device Manager (via control panel) . Find and right click on the Pidion device and select update driver. Manually browse to where you saved the driver.  
    4. Device Manager will show new comm port and an auto assigned port number.

 

 

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How to download data from the BI-500 to a Windows PC

Pidion have provided an application to enable simple data transfer .This allows you to do either instant or batch downloads. 

 First time only, extract the app, PidionScan_BI500_1D_GPS_110803.exe to the folder where you want the data to go.

  1. Run the app. On the Connect tab, select the comm Port (either Bluetooth or USB) and click connect. The app will show connected.
  2. Change to download tab, click on start and the app will download the buffered scan data on the BI-500.
  3. The data is saved to a file called “bi500 scan data.txt”.  
  • You have to manually delete the old data from the BI-500 – using menus
  • The text file can only be saved to the folder the app is in.
  • If the text file is left alone, subsequent downloads add to the existing text file.
  • If you want you can timestamp the data download by clicking the right bit under settings.

 

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