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Warp Office Locations

Melbourne (VIC) - Head Office

Address: Unit 6, 72 Chifley Drive, PRESTON, Vic 3072

Phone: +61 3 9375 8600

Email:warp@warp.com.au

Order Tracking:eta@warp.com.au

Website:www.warp.com.au

 

Sydney (NSW)

Phone: +61 2 8456 3606

 

Brisbane (QLD)

Phone: +61 7 5657 7531

 

New Zealand

Address: PO Box 99-796, Newmarket NZ, 1049

Phone: +64 9 951 0241

Email:warp@warp.com.au

Order Tracking:eta@warp.com.au

Website:www.warp.com

 

Banking Details

Bank: Commonwealth Bank of Australia

BSB: 063-141

Account#: 1041-4871

Account Name: Warp Systems Pty Ltd

Please send all remittance advice to:

Via mail: PO Box 2060, East Ivanhoe Vic 3079

Via email:accounts@warp.com.au

 

Product Repairs

Obtaining service for your device is a straight forward, 5 step process:

1. When you have a problem with a device:
       • Fill out a service request by clicking HERE

2. Warp will send a Return Authorisation (RA) number to you within 4 business hours.
       • We reply to your nominated email address - please double check your details.

3. You need to complete a repair form with your details and other information relating to the device problem.
       • You can find the form by clicking HERE

4. Then send the faulty device to Warp
       • Please include the completed repair form with the device
       • Please ensure the device is properly packed. You are responsible for ensuring the device gets to us safely and without further damage.
       • The RA number must be on the outside of the carton or shipment may be rejected!

5. We will take action on device and return it to you.
        Please note that the repair action and duration will depend upon service entitlement and payment if necessary.

Telstra Customer Service

Please click here to be taken to the Telstra Repair Forms for your device.